Call Center Software Job. Search from 1 lakh recruiters in Naukri database and directly send message to the recruiter of your choice. A call center agent is an individual who on behalf of a company or organization deals with customers through telephones Internet instant messaging etc.
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Apply to Call Center Manager Call Center Representative Customer Service Manager and more. Agents are paid at a rate that is based on minutes of talk time plus sales incentives in some cases. Thats a common misperception.
A call center agents job is one of the most challenging yet rewarding and most imperative.
But how you handle it all can make a difference between creating loyal customers and losing business. Call center software that allows for systematic standardized call monitoring practices is a must-have for managing an at-home workforce. Call center software supports the agents whose job it is to assist customers over the phone or via one of those other channels. Apply to Call Center Representative Customer Service Representative Customer Support Representative and more.
