Software Update Greyed Out Samsung Tv. Smarthub is being updated please try again laterIve seen that lots of people have had the same problem and its been suggested Samsung are deliberately blocking some customers to force them to buy new TVs. If this area is greyed out it could be because the TV has just been switched on wait a minute then try again or because the TV is in Smart Hub mode.
Put the TV in standby mode. The software update option is simply not selectable. How to Fix Apps on a Samsung Smart TV Sometimes while browsing your television youll notice greyed out options.
You can put the TV in standby by turning it off with the remote control.
Support tab and then select Software Update. For example if your TV is not connected to the internet the settings for Software Update or Contact Support will be grayed out since those options require an internet connection. When you try to select those options you may receive a message that the function isnt available. Use the directional buttons to get to Settings and press the center button to select it.